How to contact us

Our head offices are based in Cyprus (8, Dasoupoleos Street, 2015 Nicosia).

Our client service team is located in Greece, in Athens (59 - 61, Agiou Konstantinou Street, 151 24 Marousi), where we operate through a branch.

How to contact us

• Claim / Damage / Road Assistance

You can reach us everyday 24/7 at 212 222 9900.

• Client Service

You can reach at 212 222 9999 or through the live chat at our site or by sending an email at help@hellasdirect.gr. The live chat and the 212 222 9999 are available from Monday to Friday, from 09:00 to 21:00.

If you have a complaint, you can call us at 212 222 9999 or send as an email at complaints@hellasdirect.gr. The team responsible for complaints operates Monday to Friday, 9.00 - 17.00. We will make sure to answer back as soon as possible!