General

Choose a product to get a quote or learn more: Car insurance More info Get a quote Bike Insurance More info Get a quote Home insurance More in...

Very easily and online of course! When it’s time to renew, we’ll send you reminders via emails and SMS. Through these notifications you can proceed to purchase your new policy. Just click on the blue button and you will be directed to our web...

You can cancel your policy at any moment! Just send us an email at support@hellasdirect.gr with your car registration, your policy number, the day you want your insurance policy to end and- optionally- the reason of the cancellation. We will t...

Once the insurance company of the liable driver takes responsibility for the accident and after the car expert’s inspection on the vehicle has been completed , you can proceed with the repair. To receive your compensation, all you need to do is s...

In instalments? The full amount all at once? At the bank or via e-banking/web banking; At Hellas Direct you have many choices as far as paying your policy is concerned. Choose the one that suits you better! By card Via your PayPal account ...

Of course! You can pay your car and motorcycle insurance in interest-free installments using your credit card. Note For policy duration from 6 up to 11 months (180-359 days) you can pay in 2 or 6 interest-free installme...

You will receive your insurance policy, as a pdf, via email, the minute you complete the purchase, at the address you typed while filling in your details. If you can’t find the email in your Inbox, have a look at your “Spam” or “Junk” folders or wri...

You get to choose that! You can choose the duration, by the exact day, between 30 days and the whole year . It’s tailor made, for your needs! Think about what you need. Are you planning to sell your vehicle in specifically 76 days? Ok, no problem...

Yes, you can. If you have new contact information please let us know by sending us an email at support@hellasdirect.gr For other changes (or endorsements) you must contact us in advance. More specifically, you can: Change covers Ad...

The sooner you let us know, the better! Whether you are at the accident's scene or not, call us at 212 222 9900 , so we can file the claim together. The only thing we will ask of you is a copy of your driver’s license, a copy of your vehicle's...

No problem! This document is called the No Claims Certificate and to get it you just need to let us know by sending us an email at support@hellasdirect.gr . We will send it to you right away! Note: If you purchased y...

You need a Green Card to travel abroad. It is obligatory when you travel to certain countries such as Albania, North Macedonia or Montenegro, and you will need it in case of an accident. In other countries of Europe and the broader area it’s not o...

In order to remove the electronic immobility of a vehicle, there is an online control of whether its insured at the time of the apllication's submission. We inform at once the Independent State Revenue Authority, but its data aren't updated real t...

You can rest assured because we have taken every measure so that your details are not disclosed to others unless it is required by the law or/and the competent authorities. Whether you are one of our clients or simply getting a quote from us, there...

You can win gifts with your car and home insurance. There are permanent partnerships but stay tuned for special offers too! You can have a look at the current offers and partnerships here . You can also win €100 ca...

At Hellas Direct we cannot offer insurance services for the following vehicles: Duty free vehicles Garbage Tracks Ambulances Camper vans Public use tracks Rental vehicles Commercial vehicles (ΦΙΧ) Bus and coaches Hearses Vehi...

You can easily check if your insurance policy is valid and until when, by visiting the official website of the information center. All you have to do is type your car registration number and the owner's VAT number, and you will check if the vehicl...

At Hellas Direct the calculation of your insurance premium is based on many factors. The algorithm we have developed analyses a number of details, such as your address and the car’s age, to calculate the right price for you. By combining these d...

We always make sure to update you on anything that has to do with your vehicle’s insurance, your coverage and your options. But it does not end there! We have a LOT to talk about: Special promotions, cool Hellas Direct events, innovation news, roa...

Our head offices are based in Cyprus ( 8, Dasoupoleos Street, 2015 Nicosia ). Our client service team is located in Greece, in Athens ( 59 - 61, Agiou Konstantinou Street, 151 24 Marousi ), where we operate through a branch. How to contact us ...

We want your feedback! If you want to contact us for a suggestion or idea, send us an email at support@hellasdirect.gr . If at any moment you are not satisfied with the service we have offered you, you can call us at 212 222 9999 or send as a...

You switch! You have the right to cancel your policy anytime. And you can contact the insurance company and check the possibility of getting back the amount that corresponds to the remaining time period of your policy (unearned premium). If you’...