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Claims and Compensation
Find out everything you need to know about claims and compensation
5 Articles
in this category
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What do I do in the case of an accident?
For anything that happens to you on the road, call us, any time, at 212 222 9900 . Our team is 24/7 by your side, ready to assist you . We will file your claim report together, on the phone, and if necessary we will send one of our partners to hel...
Updated on : 11 Sep 2023
How can I find out more about the progress of my claim?
We always make sure to keep you updated on any latest development regarding your compensation, either via email or by phone. However, if you still have questions and want to contact us, you can send us an email at claims@hellasdirect.gr or call ...
Updated on : 27 Jun 2022
How long will my compensation take?
At Hellas Direct, we settle our claims super-fast! For 50% of our claims, it only takes 24 hours. Since we’ve joined the Direct Payment System of the Greek Association of Insurance Companies, if you are in an accident and certain conditions are ...
Updated on : 02 Aug 2022
What happens after I report my claim?
Once you call us to report a claim, you will receive the report through email and you will also receive an SMS with your claim number. To complete the claim report, we will need the specific photos of your vehicle and damage we asked for. If o...
Updated on : 02 Aug 2022
Property Damage
We want to offer the best technical assistance for your home, 24/7! If you have an urgent damage, call us at 212 222 9900. Anytime of the day, we will send a technician to repair the damage. We will cover for the repair and we will do it instantly...
Updated on : 01 Aug 2022