# Cookies

## Use of Cookies and Provision of Consent

When you visit the Hellas Direct website, we use cookies and similar technologies to ensure its smooth operation, analyze its usage, and provide you with personalized content and ads depending on your choices.

## What are Cookies, Pixel tags and other similar forms of technology?

Cookies are short text files which are sent from a site and saved on your device or your browser.

Pixel tags (known also as clear GIF, web beacon or pixel) are short pieces of code on a website or application. These allow Websites to read and place cookies and to transmit information to us or our collaborators. None of your personal data is included in this information.

Beacons are useful for a number of purposes including the analysis of visitor activity on our site.

Some of the information collected is, for example, the time at which the user sees a pixel, the web browser used, the number of visitors to our site, how many of these return and which programme they select.

Our website uses various third-party services, such as Google Analytics and Google Ads, to analyze traffic and deliver personalized ads. These services may use cookies and other technologies to collect data about how you use our site.

For more information on how Google collects and processes your data, you can read [Google's Privacy Policy & Terms](https://business.safety.google/privacy/).

## How can you set cookies?

You can choose which cookies you want to accept, except for those strictly necessary for the website's technical operation. You can change your preferences at any time through the [Cookies page](/en/cookies) on our website.

## Necessary Cookies

These cookies are necessary to provide you with basic services and features available through our website. All information is collected anonymously.

Expiry date

Cookie name

Host

1 year

hdCookieConsent

hellasdirect.gr

1 year

hdAnalytics

hellasdirect.gr

Session

hellasdirect-site-60acc3f

hellasdirect.gr

Session

SESSION

hellasdirect.gr

13 months

remember-me

hellasdirect.gr

9 months

intercom-id-h2g72r2o

hellasdirect.gr

9 months

intercom-device-id-h2g72r2o

hellasdirect.gr

7 days

intercom-session-h2g72r2o

hellasdirect.gr

9 months

intercom-id-ycg0t7kw

hellasdirect.gr

9 months

intercom-device-id-ycg0t7kw

hellasdirect.gr

7 days

intercom-session-ycg0t7kw

hellasdirect.gr

Persistent

uw-icon-locales

cdn.userway.org

Session

PHPSESSID

hellasdirect.gr

1 year

hellasdirect_user

hellasdirect.gr

7 days

frontend_redirect_after_login_path_info

hellasdirect.gr

Session

user_authenticated

hellasdirect.gr

Session

user_authenticate

hellasdirect.gr

1 hour

currency

hellasdirect.gr

1 hour

payment_method

hellasdirect.gr

1 hour

redirect_option

hellasdirect.gr

Session

compare_items

hellasdirect.gr

1 year

listing_popup_seen

hellasdirect.gr

1 year

location

hellasdirect.gr

1 year

location_popup

hellasdirect.gr

1 year

location_nearest_lat_long

hellasdirect.gr

7 days

AWSALB

hellasdirect.gr

7 days

AWSALBCORS

hellasdirect.gr

1 month

userReferer

form.jotform.com

## Performance Cookies

These cookies are used to enhance the performance of our website and to offer you the best customized experience, such as remembering your selected language.

Expiry date

Cookie name

Host

## Statistic Cookies

Statistic cookies help us understand how visitors interact with our website (e.g. visit numbers on each page) so as to continuously improve the experience we provide.

Expiry date

Cookie name

Host

13 months

_ga

hellasdirect.gr

13 months

_ga_*

hellasdirect.gr

1 year

AMP_{APP_ID}

hellasdirect.gr

1 year

AMP_MKTG_{APP_ID}

hellasdirect.gr

1 year

EXP_{APP_ID}_identity

hellasdirect.gr

1 day

item_view

hellasdirect.gr

3 days

recently_searched_category

hellasdirect.gr

3 days

last_searched_category

hellasdirect.gr

3 days

recently_viwed

hellasdirect.gr

15 days

user_visited_category

hellasdirect.gr

## Targeting Cookies

These cookies are used to enhance your experience and make advertising messages more relevant to you. We use them to report on the results of an ad campaign and to identify the most successful communication channels.

Expiry date

Cookie name

Host

3 months

_fbp

hellasdirect.gr

3 months

_gcl_au

hellasdirect.gr

13 months

IDE

doubleclick.net

Session

test_cookie

doubleclick.net

13 months

fpestid

hellasdirect.gr

Session

st_samesite

hellasdirect.gr

## What is the duration of cookies?

Cookies are primarily divided according to their duration. Session Cookies stop being active once you close your browser, while persistent Cookies are saved for a certain amount of time. Cookies work in combination with the content of the website so as to receive and recall information.

## How can you set cookies options through your browser?

Web browsers are usually configured to allow cookies. If you wish to modify specific functions, you must adjust your web browser settings.

For more information follow the links below:

### Internet Explorer

[https://support.microsoft.com/en-us/topic/description-of-cookies-ad01aa7e-66c9-8ab2-7898-6652c100999d](https://support.microsoft.com/en-us/topic/description-of-cookies-ad01aa7e-66c9-8ab2-7898-6652c100999d)

[https://support.microsoft.com/en-us/windows/view-and-delete-your-browsing-history-in-internet-explorer-098ffe52-5ac9-a449-c296-c735c32c8678](https://support.microsoft.com/en-us/windows/view-and-delete-your-browsing-history-in-internet-explorer-098ffe52-5ac9-a449-c296-c735c32c8678)

### Chrome

[https://support.google.com/accounts/answer/61416?hl=en](https://support.google.com/accounts/answer/61416?hl=en)

[https://support.google.com/accounts/answer/32050?hl=en](https://support.google.com/accounts/answer/32050?hl=en)

### Firefox

[https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer](https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer)

[https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US](https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US)

### Opera

[https://help.opera.com/en/latest/web-preferences/](https://help.opera.com/en/latest/web-preferences/)

### Safari

[https://support.apple.com/en-us/105082](https://support.apple.com/en-us/105082)

For certain functions the use of Cookies is necessary. If they are deactivated those functions may not be available.

## Need more information?

For any additional information, please contact Hellas Direct at help@hellasdirect.gr. Alternatively, call us at 212 222 9999.

In order to exercise any of your GDPR rights, you must send us your request by email at dpo@hellasdirect.gr or by calling us at 212 222 9999 or by filling in the [GDPR Request Form](/en/gdpr-request).

Human page: https://www.hellasdirect.gr/en/cookies
