# Vehicle's claims
Fast claims for your car and motorcycle insurance!
With a team by your side 24 hours, every day, in case of an accident, theft or flat tyre, you have nothing to fear.
Call our 24-hour emergency line
Call us 24/7 – we’ll know exactly what to do
File a claim online
Just fill in the form
File a claims report in just 6 minutes
With our 24-hour claims line, you can instantly file a report over the phone. All you need is your license plate number. Here’s what you’ll need to do.
Share your location, so we can find you easily
Safety comes first. We’ll check that everyone’s okay and ask you to call the emergency services if needed.
Tell us your vehicle’s license plate and the driver's details
We’ll then be able to access your insurance details, vehicle history, and contact information.
Another vehicle involved? We’ll need their plate, too
This will tell us whether the other vehicle is insured and the name of its insurance provider.
Take some photos or videos of the damage
We’ll need proof of any damage to your car and any other vehicles involved when we file your claim.
Tell us what exactly happened
We’ll ask for your version of events leading up to the accident. Then we file the report instantly.
Now relax – our team will take it from here
Now we begin the claims process. We’ll of course be in touch with any updates.
Whatever’s happened, we’ll know exactly what to do. We settle 50% of claims in less than 24 hours – but our record to beat is 9 minutes!
Recovery and repairs, made simple
Whatever happens, we’ll get you up and running in no time. We work with a network of 3,000+ partner garages, so you can trust them to do a great job. Simply call us on 2122229969 or email claims@hellasdirect.gr to get started.
Want to check the progress of an existing claim?
Or you can call our customer service
Human page: https://www.hellasdirect.gr/en/car-motorcycle-insurance-claims